Charles Insurance Consultants Ltd opened in 1997, from a humble start we have grown from strength to strength.
We are independent and impartial. Customer satisfaction is paramount so great emphasis is placed on an efficient yet friendly service, combined with highly skilled staff.
Insurance is an intangible product, and the only true measure of its worth is how well a claim is handled. Charles Insurance Claims Department is first class. The company policy is that staff are only allowed to work in this department if they have more than five years insurance experience.
We believe this combination of value, service and skill is why our customer retention is over 93%. The level of satisfaction is evident by the large number of new clients who are recommended to us by our existing customers.
Our main office in South Wales is located in Penarth, a pleasant Victorian seaside town just a short distance from the capital city Cardiff. We are within one hour drive of Bristol, West and Mid Wales.
We adopt a personal approach, so our representatives are always available to visit, upon your request.
At the end of 2010, following a successful online marketing campaign for professional indemnity insurance we made the decision to overhaul our company website to have a fresher image and to make some of the best online insurance products and services easily available to new and existing customers.
We have the best professional indemnity quote system in the country on our website, it gives instant price comparisons between the top PI underwriters for over 180 occupations and professions. With prices for professional indemnity starting at only £90 and with competitive rates that can only be achieved through the efficiency of online quote and buy systems we can give you some of the cheapest professional indemnity insurance without sacrificing quality or cover.
Travel insurance can be a tricky poduct, particularly for the older traveller or those whose health is poor. We have negotiated a deal to offer travel cover with no upper age limit (excellent for the over 70’s) and the ability to cover 300 different medical conditions and disabilities. All travel policies have a 10% discount if purchased online.
Our new motor insurance offering allows very quick quotations comparing the prices of over 12 top insurance companies; again by offering car insurance quotes online we are able to offer some of the cheapest car insurance. All of our great car insurance deals are provided by familiar household name insurance companies.
The new website allows us to offer a wide range of extremely competitive insurance products ideal for individuals, families and small and medium businesses while allowing our staff to concentrate on providing expert advice and high levels of customer service to you.
Charles Insurance Consultants specialise in several areas of commercial insurance: professional indemnity and recycling being the largest sectors.
We are experts in professional indemnity and offer a combination of superb customer service and technical expertise. In addition to the online professional quote system we offer full access to traditional professional indemnity markets with access to most of the main insurance companies and Lloyds, we can cover any profession and any limit of indemnity.
Recycling is an industry that has always been difficult for most insurance brokers to accomodate as it encompasses such a wide range of firms and activities, from waste disposal and skip hire to scrap metal dealers and vehicle breakers, each with its own special insurance needs. Charles Insurance Consultants have good relationships with several underwriters who understand the special needs of recycling, waste disposal and scrap metal dealers and we are able to save our customers money, provide the right cover and do it quickly.